Serving Northern Massachusetts & Southern New Hampshire

Cold-Climate Systems for Year-Round Comfort

Heat Pump Installation, Repair & Maintenance in Northern MA & Southern NH

Wrightway Heating & Cooling provides expert heat pump installation, repair, and maintenance across Northern Massachusetts and Southern New Hampshire. Whether you’re upgrading from a furnace, replacing an aging system, or adding a heat pump to a room without ductwork, we’ll help you choose the right system and install it right — the first time.

  • 40+ years in MA & NH
  • Free in-home estimates
  • We beat quotes by 10%
Cold-climate heat pump outdoor unit beside a home
2–3xmore energy out than in

Quick answer

Do heat pumps work in cold New England winters?

Yes. Modern cold-climate heat pumps are specifically engineered for northern climates and operate efficiently even when outdoor temperatures drop well below freezing. Many homeowners across Northern MA and Southern NH use heat pumps as their primary heating system throughout winter, often supplemented by a backup heat source for the coldest days.

What Is a Heat Pump?

A heat pump is a heating and cooling system that moves heat rather than generating it. In winter it extracts heat energy from outdoor air — even when it’s cold — and brings it inside to warm your home. In summer it reverses, removing heat from inside your home and releasing it outdoors. Because it moves heat rather than burning fuel to create it, a heat pump delivers 2 to 3 times more energy output than it consumes.

For homeowners in Northern MA and Southern NH, heat pumps represent a meaningful shift in how you heat and cool your home — lower operating costs, reduced carbon footprint, and a single system that handles both seasons. Modern cold-climate heat pumps are specifically engineered for New England winters and operate efficiently even when outdoor temperatures drop well below freezing.

Heat Pump Services From a Team You Can Trust

Wrightway Heating & Cooling has served Northern Massachusetts and Southern New Hampshire for over 40 years. Our technicians are trained on all major heat pump systems and handle every job from free estimate through final commissioning.

Whether you want to replace a furnace and central air conditioner with one ducted system, add ductless mini-splits to rooms that never stay comfortable, or keep an existing heat pump running at its best, we’ll recommend the right solution for your home.

Heat Pump Rebates in MA & NH

Massachusetts homeowners may qualify for rebates through Mass Save when installing a qualifying heat pump system, and New Hampshire homeowners may qualify through NHSaves. Wrightway is a Mass Save Heat Pump Installer Network contractor, which Mass Save requires for its whole-home and partial-home heat pump rebates. You pay the full installation cost upfront, then submit a rebate application after the work is complete. If approved, you receive money back. See current amounts on our rebates and incentives page.

On top of any rebate, our Wright Price Guarantee beats qualifying competitor quotes by 10%.

What We Do

Heat Pump Installation, Repair & Maintenance by Wrightway

Heat Pump Installation

Full-service heat pump installation for both ducted whole-home systems and ductless mini-splits. We assess your home, recommend the right system and size, handle all permits, and complete the installation to the highest standards of safety and efficiency.

Heat Pump Repair

Fast, accurate heat pump repair for all makes and models. Whether your system isn’t heating, isn’t cooling, is making unusual sounds, or has stopped working entirely, our technicians diagnose the issue and fix it right — with upfront pricing and no unnecessary upsells.

Learn more

Heat Pump Maintenance

Annual heat pump maintenance to keep your system running at peak efficiency. Our comprehensive tune-up covers cleaning, inspection, refrigerant check, and a full system test. Regular maintenance extends equipment life and prevents costly repairs.

Learn more

Heat Pump Replacement

If your heat pump is aging, losing efficiency, or requiring frequent repairs, it may be time for a replacement. We help you evaluate your options, select a high-efficiency cold-climate system, and complete the replacement cleanly with minimal disruption.

Why Switch

Why Homeowners Across MA & NH Are Switching to Heat Pumps

01

2–3x more efficient

Delivers more heating and cooling energy than it consumes — significantly lower operating costs than a furnace.

02

One system, all seasons

Heats in winter, cools in summer. No separate furnace and air conditioner to maintain.

03

Lower carbon footprint

No fuel combustion. Runs on electricity, making it compatible with solar and renewable energy.

04

Rebates available

Massachusetts and New Hampshire homeowners may qualify for significant post-installation rebates through Mass Save and NHSaves.

Compare Options

Ducted vs. Ductless Heat Pumps

Ducted heat pump

Connects to your existing ductwork and conditions your entire home through the same vents as a traditional HVAC system. Ideal for whole-home replacement of a furnace and central air conditioner in one system.

Best for: Homes that already have ductwork and want full whole-home heating and cooling from a single efficient system.

Ductless heat pump (mini-split)

Requires no ductwork. One or more indoor air handlers mount on walls or ceilings and connect to an outdoor compressor through a small opening. Each zone can be controlled independently.

Best for: Homes without ductwork, room additions, finished basements, or any space requiring targeted zoned comfort.

Learn more about ductless mini-split installation

Have a competitor’s quote? We’ll beat it by 10%.

Plus rebates on qualifying heat pumps and 4–5% off installation for maintenance plan members.

Get My Free Estimate

How It Works

Our Installation Process

  1. 1

    Free in-home estimate

    We assess your home, discuss your heating and cooling goals, and recommend the right system type and size.

  2. 2

    System selection

    We walk you through ducted vs. ductless options, brands, efficiency ratings, and rebate eligibility.

  3. 3

    Professional installation

    Permits, equipment, installation, and electrical connections — handled completely by our licensed technicians.

  4. 4

    Test & walk-through

    We test heating and cooling modes, verify all settings, and walk you through operating your new system.

Why Wrightway

Why Homeowners Choose Wrightway

10% Price-Beat Guarantee

Have a competitor’s estimate? We beat qualifying quotes by 10%.

40+ Years Serving MA & NH

Family-owned and locally trusted since the 1980s.

Upfront Pricing

Clear written quotes. No surprise charges and no unnecessary upsells.

Fast Scheduling

Prompt appointments and on-time arrivals.

Quality Workmanship

Every system installed carefully, tested and explained before we leave.

Energy-Efficient Systems

We recommend equipment that lowers your energy bills.

Testimonials

What Our Customers Say

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janet Cramb profile picture
janet Cramb
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I recently had the pleasure of working with Wrightway Heating and Cooling who installed both a heating and air conditioning system. The installation process was exceptional. The quality of the HVAC system has made a noticeable difference and has made a reduction in my energy bills. Wrightway Heating and Coolings customer service exceeded my expectations. I would highly recommend them to anyone in need of HVAC services. Janet Cramb
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Susan Dunlop profile picture
Susan Dunlop
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So happy we chose Wrightway , they were professional and courteous . They installed a whole house A.C. system . choosing Wrightway was one of the best decisions we've made. in a long time. A1 company
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Maria Lampros profile picture
Maria Lampros
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very nice, professional, helpful and a great price! We converted from an old steam radiator by oil system to gas HVAC and Wrightway did a great job. Doug, the owner, is a great guy. He worked to carefully plan out the ductwork. He is very knowledgable and careful and responsive. Thank you.

FAQ

Frequently Asked Questions — Heat Pump Installation & Service

What is a heat pump and how does it work?

A heat pump is a heating and cooling system that moves heat rather than generating it. In winter it extracts heat from outdoor air and brings it inside. In summer it removes heat from inside and releases it outdoors. Because it moves heat rather than creating it through combustion, a heat pump delivers 2 to 3 times more energy than it consumes — making it significantly more efficient than a traditional furnace or air conditioner.

Do heat pumps work in cold New England winters?

Yes. Modern cold-climate heat pumps are specifically engineered for northern climates and operate efficiently even when outdoor temperatures drop well below freezing. Many homeowners across Northern MA and Southern NH use heat pumps as their primary heating system throughout winter, often supplemented by a backup heat source for the coldest days.

What is the difference between a ducted and ductless heat pump?

A ducted heat pump connects to your existing ductwork and conditions your entire home. A ductless heat pump (mini-split) requires no ductwork and uses wall-mounted air handlers connected to an outdoor compressor. Ductless systems are ideal for homes without existing ductwork, room additions, or zoned comfort in specific areas. We install both types throughout Northern MA and Southern NH.

How long does heat pump installation take?

Most heat pump installations are completed in one to two days. Ductless mini-split installations typically take one day. Ducted whole-home replacements may take one to two days depending on the complexity of the job. Our technicians handle everything from permits through final testing.

Are there Mass Save rebates for heat pump installation in Massachusetts?

Yes. Massachusetts homeowners may qualify for rebates through Mass Save when installing a qualifying heat pump system. You pay the full installation cost upfront, then submit a rebate application after the work is complete. If approved, you receive money back. Wrightway is a Mass Save Heat Pump Installer Network contractor. The federal 25C tax credit ended for equipment installed after December 31, 2025. See our rebates and incentives page or ask us about current availability when you call.

How often does a heat pump need maintenance?

Heat pumps should be serviced once a year — ideally in spring before cooling season or in fall before heating season. Regular maintenance keeps the system running at peak efficiency, extends its lifespan, and helps catch small issues before they become costly repairs. Ask us about our maintenance plans.

Will Wrightway beat a competitor’s quote on heat pump installation?

Yes — guaranteed. If you have a written quote from any licensed HVAC contractor, we will beat it by 10%. We call this the Wright Price. Just share it with us when you call.

Service Areas

Heat Pump Services Across Northern MA & Southern NH

We provide heat pump installation, repair and maintenance throughout our service area. Choose your town to learn more.

Ready to Install a Heat Pump?

Get a free, no-pressure estimate from a local team with over 40 years of experience.

  • Free in-home estimates
  • Honest recommendations, no upselling
  • We beat qualifying quotes by 10%
(978) 772-7575

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